At Focus Hair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your data when you use our website, book services, communicate with us, or otherwise interact with Focus Hair.
Personal Information We Collect
We collect information that you voluntarily provide when using our website, booking services, subscribing to newsletters, or contacting us. This may include:
- Contact Details: name, email address, phone number
- Service & Booking Info: service preferences, appointment dates
- Communication Data: messages, enquiries, feedback
- Payment Info: billing details processed securely through payment partners
- Health & Treatment Details: any preferences or condition data you share for your service
We may also collect non‑personal data such as device type, pages visited, and website usage patterns to improve our services.
How We Use Your Data?
Your personal information may be used to:
- Deliver and manage salon services and bookings
- Communicate with you about your appointments and enquiries
- Personalise your experience with recommendations and updates
- Send newsletters and promotions only if you opt in
- Improve our website and customer experience
We do not sell or rent your personal data to third parties.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, analyse usage patterns, and optimise content. You can manage or disable cookies through your browser settings if you prefer.
Data Protection
We implement appropriate security measures to protect your information from unauthorised access, loss, or misuse. While we strive to protect your data, no method of transmission or storage is completely secure.
Third‑Party Services
Links to external websites or services may appear on our site. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
Your Rights
You have the right to:
- Access, correct, or update your personal information
- Request deletion of your data where permitted
- Withdraw consent for certain uses of your data
To exercise any of these rights, please contact us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date. By continuing to use our site and services after changes are posted, you agree to the updated terms.